Testimonials

If you would like to submit a testimonial, we'd love to hear your feedback/experience!
E-mail us at: info@windowdoor.net
 
 
 
Would like to say that we are very pleased with the door. The workmanship and your service is outstanding. We would also Like to say that the crew working here on a very hot day Are to be commended for their work and effort. The Boss of the crew especially was wonderful. Thank you.
-Anne & John
Kenora, Ontario
 
We just wanted to say what an outstanding and meticulous job Cory, Tom and Chris did last week installing our windows and doors. Having an older camp on the lake meant few things were square! Cory and Tom met all the challenges and did a wonderful job meeting our standards of excellence. Cory was patient as he taught Chris the ropes and trusting of Tom's excellent carpentry skills, things a good manager does well.
-John & Jennifer
Kenora, Ontario
 
 
The windows look great and I can't say enough about the guys who put them in. They were very professional, took care to make sure the windows went in perfectly, cleaned the windows, vacuumed the floors, cleaned up everything before they left.
 
- Margaret
Fort Frances, Ontario

 

First...I just want to take a moment to say WOW!  The team of guys you have working for The Window and Door Store are amazing workers!  Please let them know we are so thankful for their hard work!  They really are amazing workers! Thank you!! I just wanted to make sure that the guys know how much we appreciate their amazing work! Please give them a big hug from me.
 
-Rose and Aaron
Kenora, Ontario
 
 
I am very pleased with the job that Fred and his crew have done.  They were always pleasant, great workmanship and cleaned up the jobsite nicely.If I know of anyone needing new windows, I will not hesitate to recommend you.
-Laurie
Rainy River, Ontario
 
 
We are very. Pleased with the service and the windows you guys put in for us thank you and we're telling everybody
we know what a good company you have.
 -Maureen
Ignace, Ontario
 

Windows are great and service in every way excellent! We are both very happy. 

-Lawrence and Margaret
Dryden, Ontario

 

I just wanted to tell you all how happy I am with my new windows.
A big Thank you to Cory and Tom. You two really know your trade. So sorry for the dogs barking so much. Rest up guys, I've spread the word about your work.Get ready Mr DeGagne and Mr Downey.

-Linda
Kenora, Ontario
 

We are very happy with the installation of our windows. I don't even want to put up my curtains - they look so nice. Your team was very professional and we will be interested in purchasing the remainder of our windows in the future. We also will have no problems with promoting your work. Thank you so much.

-Ron & Gail
Kenora, Ontario

 

We Have just recently received our new windows and doors from your company, namely "Windows and Doors" and we would like to express how satisfied we were with not only the superior high quality products but also the professionalism of all your employees, from the sales people, owners, office personal and right up to the two great installers (Corey and Chris) who took the extra time to make us feel like we are not just a number but a special customer.  We totally recommend Windows and Doors to anyone who wish to purchase their products and that they will always be totally satisfied with this company's service.

-Ken and Linda
Kenora, Ontario
 

Just wanted to advise that my wife and I are very pleased with the recent installation of the windows and patio door.  The crew of Brent, Tom, and Aric not only displayed their abilities to complete the job professionally, but took ownership on the quality of work as not all the windows were straight replacements.  They were very attentive to detail and respectful of working in and around our house.

I certainly would recommend them for future work.

It all started with a phone call, a site visit occurred, an estimate was generated, details agreed to, the team showed up, completed the job all within the terms and conditions with the invoice matching the estimate.

 Thanks to all

-Tom and Laura
Dryden, Ontario

  

Your Staff showed up on Monday and all went well. The Team was professional & did a great job with the installation of the two winodws despite the rainy conditions. The house looks great and I would certainly consider hiring your Company again.

-J. Robinson
Dryden, Ontario
 

We wanted to send a note to let you know that sometimes the words "Thank You" seem so empty for our appreciation, excitement, and gratitude towards your team that was at our house this week! Rich was so extremely conscientious and meticulous in dealing with our stucco job. Not an easy job by any stretch with this ancient buffalo board, good grief!! It's a good thing he has lots of patience and calm, I/we would not have been able to do that!! Aaron was so efficient and precise at cutting the stucco.And he whipped off window after window, every time we turned around, another window was in! His humour during the three days was absolutely infectious! It's no wonder everybody deals with your company. We are not able to be any happier that we are with the outcome of these windows!

The Three guys worked from sun up to sun down!!! Total customer service, educating us along the way, asking if we had any questions, keeping us in the loop about their game plan!! It was an absolute pleasure having them here! We woke up Thursday kinda sad that they were done!. All of you - Darrell, Jodi, Jillian, Rich, Aaron, Ken and Luke - made this such a pleasant experience!

Thank you so very very much!!!

-The Aubin's
Kenora, Ontario

 

Starting the process of deciding on a new door can be overwhelming. From the moment I entered the Kenora Store, I felt at ease. Gerry was always so positive. He said to me " Don't worry. We won't be done until you get exactly what you want." Well he was right. My door is exactly what I had envisioned. I Love it. Jessica always took the time to go over all the plans and pricing. Richard and Josh did an amazing installation. So clean and cautious. I would recomment The Window & Door Store. You can't go wrong.Thank you to everyone. My curb appeal is up.

-Pam C
Kenora, Ontario

 

I wanted to pass on my compliments to you for the great service I received. From the estimate and order process to the final installation your service was excellent. I would especially like to commend Brent & aric on their installation. They were there early and left late and made sure that the job was done well and everything was cleaned up perfectly. Eventhough Brent ran into unexpected problems with some structural problems in the cottage, he remained calm, composed and reassuring, and did a great job. It is not often that I send out compliments, but in this case you and your team were exceptional.

-B. Manveiler 
Keewatin, Ontario

 

Just a little note to let you know how pleased we are tiwht out new windows. Your men did an excellent job. Fast and efficient and it was obvious that they are highly experienced at what they do. They all worked very well together as a team to prevent any waste movements. They were all very polite and courteous which is important when you invite peopole into your homes and bedrooms. They also did a great job with the clean up after the work was completed even though it was obvious they were very tired. I will recommend your company to all who see the excellent craftsmanship that has gone into our home. Thanks again.

-R. Fread
Dryden, ON

 

Again we Thank You very much for our lovely new doors & the professional job the two young fellows did. A couple of fine workers you have there. We will be spreading the word for sure.

-J. Fishwick
Dryden, ON

 

I purchased an entry door c/w side light and storm door, a patio door and had glass replaced for a broken window seal from The Window & Door Store. Upon delivery my expectations were met or exceeded with regards to quality, design and the features discussed with Kyle at the time of purchase.

Tanner and Tom did the installation. They werew polite and friendly working well together and independently. The workmanship was skilled, neat and clean. Fit and finish was precise. All attributes of a job well done and appreciated. I could not be more pleased. Thanks to all involved at The Window & Door Store, Fort Frances and D&A Construction. Pride of ownership was included with the purchase.

-A.G. Wyllie
Dryden, ON

 

We had a great weekend at our cabin.
Thank u so much for providing us with such a nice door and storm door.  It looks great and exceeded our expectations.  
Thanks again !
 
-Shannon & Darryl

 

Just a quick note of praise for the "A" Team that replaced my windows.They were great representatives for your Company. Very polite, accommodating to my questions, very respectful of the home and did everything possible to keep the dust and dirt down to a minimum.Hard working, never wasted a minute, always thinking a step ahead and always on the move. It was impressive to witness. They are true craftsmen that take pride in their work and the attention to detail in final touch ups left me with perfectly installed beautiful windows.My yard was also kept clean daily and when they left it was spotless.I can only add that I was shocked, surprised and ultimately delighted with the care to finishing detail that really was a challenge in a crooked old home. Please ensure your staff know that the service they delivered at my house was impeccable.

-Marianne

 

I was chatting with my mother the other day and she stated that the window installs were very professionally done, the clean-up, etc. was very well executed. In other words...she's a happy
camper!

-Larry

 

We are very pleased with the work they did. The window and door make the room much brighter and bigger too.The guys were very polite and professional. They had the job done way faster than I thought they would. Excellent Job!!!


- A & S Kusano
Vermillion Bay, ON

 

 

John and I are very happy with the garage door. We were very impressed with how professional, friendly, prompt and accomodating everyone was during this process.We would certainly use your services again.Thanks again for a great job.

 -Madeline

 

 

The Windows are great. The guys did a great job and were very personable. We are happy with the service your company provided and we won't hesitate to share our good experience with others. Thanks.

-Gord & Laurie

 

 

I have purchased many windows over the years, and my experience with The Window and Door Store, Fort Frances, rates as one of the best.Anybody can sell and install a window; the true test occurs when there is a problem. When i noticed fog inside my new picture window, I immediately called the W & D Store. I live an hour away, and was prepared for the worst, however, they ordered a replacement unit and quickly installed it, with no question and no hassle. The service was fast, friendly and efficient, words that seem to be over-used these days, but in this case, they best describe my experience.

 -S.J.Kelly
Fort Frances, ON

 

 

We had our windows installed yesterday, please pass along that we are thoroughly pleased with our windows and the workmanship of the crew. A very good experience for us as we renovate our home.

 -B.Liddell
Balmertown, ON

 

 

Many Thanks!  The Windows are beautiful!
- R. Girard
Kenora, ON



Thank you for a nice job and very courteous workers.
- M. Kircher
Fort Frances, ON



Thanks for your close attention and patience with all of our questions and concerns.  We are pleased with our new windows and with the installation of them.  Please express our thanks also to the crew for their patience and good work.   I would be pleased to recommend you for future clients.    
- Gerry



The respective windows were installed at #3 and #5 Amethyst on August 13th.  The crew did an excellent job.  They were very friendly and professional and myself and both my tenants were very impressed.  I will recommend your services to any of my contacts.
-B. Gordon



I just wanted to thank you and your crew for your efforts the other day.  I was surprised to see your crew arrive and re-affix the eaves trough on the front of our house as I had not even called you.  It has been around 2 years since you did the work.  What is really neat is that you noticed the problem and fixed it without us even contacting you.
You and your crew should be proud of the work you do and the fact that you stand behind your work.  I remember our discussion a couple years back when you were quoting our siding and window job.  At that time you said that “We stand behind our work and the products that we install”.
These days it is hard to find a company like yours that will step to the plate and do what it takes to keep customers satisfied.  I have been telling this store to people that I work with and know in the community.  I hope that it in turn will result in further business for you in the area.
- The Lesenke’s


We just wanted to drop you a line to let you know that we are very pleased with the service, and installation of our window.  Your installers done a awesome job and we couldn’t be more proud to say that The Window & Door Store done it for us.  Your service was very prompt and friendly.  Please say a big thank you to all that helped out on the job.
- T.M. Wilson



Thanks for the great job by your guys.  We are very happy with the door & window.  I will be sure to forward your company’s name to friends looking for similar products.
- M. Doig
Keewatin, ON



Thank you so much for your service.  I will recommend The Window & Door Store to my friends & family.  Your product & services have been awesome.    
- S. Scott



Quality and efficient service is always assured when doing business with The Window & Door Store.  Thank You!    
- M. Ballan


Good Day:  Just wanted to let you know that we are very pleased with the work that was done on our home yesterday.  Your workers are super guys.
- R.D. Teahan



I just wanted to say thank you very much to everyone there who had any part in getting us our new windows!  They look fantastic!!  Our home looks so much nicer!  And the guys were very fast!!  We were really impressed!
I had price out 3 other companies in Kenora, and none of them offered what we wanted.  You guys were the only company to have what we wanted, and at a VERY reasonable price!  Thank you so much!  We will definitely recommend you to all of our friends!
- J.Ring


Thank you so much for the work your crews did in re-siding our house and replacing some of the doors and windows.  You folks did an absolutely fantastic job and completed it much more quickly than we had anticipated and in weather that was less than desirable.  Not once did we hear any complaints from any of the guys with the challenges they faced.  And, the clean-up done at the end of the job showed great professionalism!  
- B. Silvester



We are writing this in thanks for a job well done.  We couldn’t be happier with the results of the insulation, siding and windows.  We were a touch concerned going into this project.  This was new territory, we are used to tackling jobs on our own.  Hiring any contractor was a tough decision for us, but hiring The Window & Door store was a good one.
Your crews were hard-working and considerate.  When the windows were put in the crew and windows were in and out.  During the job they made sure that we had answers to any questions that we had.  The yard was clean every night after they packed up.  We saw Darrell checking on things at least once a day.
- R.S. Zajac



We would like to thank you for a job well done!  The boys did excellent work installing the windows, etc.  And we appreciate Fred’s fine finishing touches and the nice job of re-installing our storm door.
- B.D. Banks 

   

It is not often that we feel compelled to express our gratitude and thanks for outstanding customer services, but it would be a shame to let this opportunity pass.   We cannot tell you how impressed we were with your crew in our recent home improvement project.  From start to finish your staff was friendly, courteous and worked safely in our home.  They are to be commended for their terrific work and we extend our sincere thanks to each and every one of them.
 In a town where customer service is lacking, it was so great to feel as though our business was truly valued and truly appreciated.  You can be sure that The Window & Door Store will be the first place we call for all of our future home improvement needs.  Thank you again and keep up the great work!
- The Rylls



Just a letter of thanks to your crew who did my windows.  You acted in a very professional and courteous manner at all times, and have done an excellent job of both removal & installation of my new windows, as well as the clean-up afterwards.
- B. Patterson    


We would like to thank you and your crew for your professionalism and the excellent job/work removing the old door and installing the new door at our rental house.  Once again you proved to be well organized, efficient, courteous and provide quality product.  Our hats are off to you, as these are hard qualities to find in the Kenora area, Keep up the great work    
- B.R. Wilcox



Thanks for making this whole process so easy.  You had lots of patience through our whole selection process and we really appreciate your supportiveness.  Please tell Darrell that we appreciate the high levels of customer service that you and the installation guys showed.  After our experiences with some contractors here in Kenora, The Windows and Door Store was amazing.  We will definitely recommend you to others and use you again for any other needs we may have.
- S. Roffe


Thank you for your efforts in replacing our windows.  We are very satisfied with the final product.  We appreciate your patients along the way.
- A.Affleck

The Doors look and work excellent.  Thank You very much for suggesting the outward opening door as it frees up a lot of space inside.  Your install team was very professional and personable.  They represent your company well in the field.  Thanks again.       
- T.S. Zabloski